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Consumer advisory: Co-signers can cause surprise defaults on your private student loans

Today, we filed a report detailing complaints about default practices in the private student loan industry, where borrowers default even when their credit is good, and we remind consumers that they can avoid unexpected defaults by monitoring their co-signer’s releases. Today, most private student loans have a co-signer (usually a parent or grandparent). Having a …

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Consumer advisory: Bad information about your college enrollment status can cost you

Every year, the CFPB hears from thousands of student loan consumers who report a range of problems with their student loan servicers. Student loan servicers are the companies to which you submit your student loan payments each month. Many of you report a range of servicing problems that can be caused by incomplete, inaccurate, or …

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Consumer advisory: Know your rights under the Servicemembers Civil Relief Act (SCRA)

The Servicemembers Civil Relief Act (SCRA) has been amended to make it easier to terminate residential and automobile leases without penalty. Servicemembers, veterans, and their families should also be aware to do their due diligence before waiving their SCRA rights. Failure to do so could have serious consequences! What is SCRA The SCRA provides additional …

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Consumer advisory: Don’t fall for a foreclosure relief scam or bogus legal help

Today, we joined other federal and state partners in filing a lawsuit alleging that mortgage rescue scammers illegally defrauded consumers of $25 million in down payments. This reminds us how important it is to track down scammers who try to take advantage of people who need help avoiding fraud. Federal law prohibits a law firm …

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Consumer advisory: Don’t give money or information to scammers promising student loan forgiveness

Recently, many student loan borrowers have complained to the Consumer Financial Protection Bureau (CFPB) about companies that promise hundreds or thousands of dollars in fee relief or deferrals. Borrowers believe they are talking to a servicer or company authorized by the Department of Education because they often know private information about the borrower, such as …

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Consumer advisory: Virtual currencies and what you should know about them

You may have heard of virtual currencies like Bitcoin, XRP, and Dogecoin. But what are virtual currencies? What does this “flying to the moon” mean? What about business on the Internet? What risks should you be aware of as a consumer? While virtual currencies offer the potential for innovation, many big questions remain unanswered, some …

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Consumer advisory: Your money is at greater risk when you hold it in a payment app, instead of moving it to an account with deposit insurance

More than three-quarters of U.S. adults have used a payment app, sometimes called a P2P (peer-to-peer or person-to-person) app. Widely used non-bank payment apps include PayPal, Venmo and Cash App. These apps can be used on a computer or mobile device to send money to someone without writing a check or handing over cash. Younger …

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Consumer advisory: Student loan debt relief companies may cost you thousands of dollars and drive you further into debt

Today, we took action to stop two student loan debt relief scams that illegally pressured borrowers to prepay federal loan benefits. In a joint lawsuit with the Florida Attorney General, we shut down a student loan debt relief company called College Tuition Services and separately sued StudentLoanProcessing.US for operating an illegal debt relief service. We …